Customer Service Specialist / Agent Call Center

Customer Service & Support

Budget: Minimum $35USD - Maximum $40USD

Created: Jun 16, 2017 | Bidding Ends: Aug 15, 2017

Project ID:21173 | Project Status: Project Expired


Details

Do you speak one of the following languages: English, German, French or Italian? Are you sociable? Then this job is for you. There is no need to go to the office every day. You will work directly from home. The Appliance Customer Service Specialist is responsible for ensuring, fast, friendly, and accurate processing of Appliance customer transactions. The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience through calling the customer prior to delivery to verify delivery location, in-home path, customer measurement of product placement, and appointment window. This role is also responsible for supporting the sales floor in customer follow up, which may include scheduling deliveries, checking on purchase orders or doing a stock check. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. This role keeps the Customer Service work center well organized by creating solutions to organizational challenges, they are also responsible for selling Accessories and General Service contracts to customers during review of sales order. As an Appliance Customer Service Specialist, you will: - Call customers prior to delivery to verify delivery location, in-home path, customer measurement of product placement, and appointment window. - Process transactions such as new orders, returns & exchanges, releases, etc. in a timely and efficient manner. - Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks. - Demonstrate company sales model in order to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase. - Complete shipping invoices and reconciliation reporting. - Assists Inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will-calls. Salary: 35$ / per hour Contact details: Johannes Jitter, jobs.conrad@outlook.com


Posted by

  • jobsconrad
  • DE
  • Online





Latest Proposal


Bid Amount:$0USD | Delivery time: 0 Days
Bid time:Jun 23, 2017

Hello there, I am b.tech graduate in computer science and have 6 months experience in coustomer service and maintenance of invoice tracking. I am passionate worker and quick learner. I am fluent in English language.



Bid Amount:$30USD | Delivery time: 90 Days
Bid time:Jun 25, 2017

I have 2 years and 6 months of experience in customer service. I guess I am suitable for this job.



Bid Amount:$0USD | Delivery time: 0 Days
Bid time:Jul 28, 2017

Hi , i have 6 years experience as a customer service rep in the BPO industry and have successfully made a good career as one too. I read the job description and would be interested to work for you. kindly email me at kaulamy977@gmail.com if you would like me to take up the job.



Bid Amount:$35USD | Delivery time: 0 Days
Bid time:Aug 02, 2017

I am interested in providing my service as customer service specialist. please consider my prifile



Bid Amount:$0USD | Delivery time: 0 Days
Bid time:Aug 12, 2017

I would like to avail the opportunity of work from home. I am currently working on a project which will be wrapped up by mid-August. It is all about e-mail marketing. I also have telesales experience which makes me think I can handle this job. I have knowledge of the English Language. Please let me know when we can speak.